Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information

This Privacy Policy describes how Translate ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when using our Services. This includes:

  • Account Information: If you create an account, we may collect your email address and other account-related information.
  • Translation Content: The text, voice, or images you submit for translation through the App.
  • Feedback and Communications: Information you provide when you contact us for support, send us feedback, or otherwise communicate with us.
  • Payment Information: If you purchase a premium subscription, we may collect payment information through our third-party payment processors (such as Apple iTunes). We do not directly store your complete payment card information.

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage of the Services, including:

  • Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Information: Details about how you use our Services, including the features you use, the actions you take, the languages you translate between, and the frequency and duration of your use of the Services.
  • Location Information: With your permission, we may collect approximate location information from your device to provide location-based features, such as suggesting relevant languages based on your location. You can disable location services at any time through your device settings.
  • Log Information: Log files that record interactions with the Services, including access times, pages viewed, IP address, and browser type.

1.3 Information Collected by Third-Party Services

We may use third-party services to help us provide and improve the Services. These third parties may collect information about your use of the Services, including:

  • Analytics Services: Services like Google Analytics that help us understand how users interact with the Services.
  • Payment Processors: Services like Apple iTunes that process payments for premium subscriptions.
  • AI Translation Services: Services like Gemini AI that power our translation functionality. These services may process the content you submit for translation.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services, including developing new features and functionality.
  • Process and deliver translations, including using third-party AI services to perform translations.
  • Personalize your experience, such as remembering your translation history and preferred languages.
  • Process payments for premium subscriptions.
  • Respond to your questions, comments, and requests for support.
  • Analyze usage trends and optimize the performance of the Services.
  • Detect, prevent, and address technical issues and security vulnerabilities.
  • Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • AI translation providers to process translation requests.
  • Payment processors to handle subscription payments.
  • Analytics providers to help us understand usage patterns.
  • Customer support services to assist with user inquiries.

These service providers are authorized to use your information only as necessary to provide these services to us and are contractually obligated to protect the confidentiality and security of your information.

3.2 For Legal Reasons

We may disclose your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes.
  • Respond to valid requests from law enforcement or other government authorities.
  • Protect the rights, property, or safety of Translate, our users, or others.
  • Prevent or investigate possible wrongdoing in connection with the Services.

3.3 In Connection with Business Transfers

If Translate is involved in a merger, acquisition, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice in the App if your information is transferred and becomes subject to a different privacy policy.

4. Your Choices and Controls

You have several choices regarding the information we collect and how it is used:

4.1 Account Information

You may update or delete your account information by accessing your account settings in the App. If you delete your account, we may retain certain information as required by law or for legitimate business purposes.

4.2 Translation History

You can view, delete, or disable the collection of your translation history through the App settings. Please note that disabling translation history may limit certain features of the Services.

4.3 Location Information

You can control whether the App has access to your location through your device settings. Disabling location access may limit certain features that rely on location information.

4.4 Marketing Communications

If you have provided your email address, we may send you marketing communications about our Services. You can opt out of these communications by following the unsubscribe instructions in the emails or by contacting us at huyi7075@163.com.

4.5 Cookies and Similar Technologies

Some third-party services we use may use cookies or similar tracking technologies. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Services.

5. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the Services to you.
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records for a certain period of time before they can be deleted).
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

6. Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data transmission between your device and our servers.
  • Secure storage of data using industry-standard security protocols.
  • Access controls to limit who within our organization can access your information.
  • Regular security assessments and updates to our security practices.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at huyi7075@163.com.

7. Children's Privacy

The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. We will take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy, including by using standard contractual clauses or other legally recognized mechanisms for cross-border data transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this policy, we will notify you through the App or by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

huyi7075@163.com