Listening Quietly

Privacy Policy

This Privacy Policy describes how Listening Quietly ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you use the Services. This includes:

  • Account Information: When you create an account, we may collect your email address and other account credentials.
  • Profile Information: Information you provide in your profile, such as your name, profile picture, and preferences.
  • Payment Information: If you purchase a subscription, we collect payment information through our third-party payment processors (such as Apple App Store). We do not directly store your complete payment card information.
  • Communications: Information you provide when you contact us for support or otherwise communicate with us.

1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information about your device and usage of the Services, including:

  • Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Information: Information about how you use the Services, such as the features you use, the soundscapes you listen to, the duration of your listening sessions, and your interactions with the App.
  • Location Information: We do not collect precise location information. However, we may collect general location information based on your IP address or device settings.
  • Analytics Information: We use third-party analytics tools to collect information about how users interact with the Services. This includes information about the pages you visit, the time spent on those pages, and other usage statistics.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • App Stores: If you download the App from an app store (such as the Apple App Store), we may receive information about your download and purchase of the App from the app store.
  • Social Media Platforms: If you connect your social media account to the Services, we may receive information from the social media platform in accordance with their terms and conditions.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services;
  • Personalize your experience with the Services;
  • Process your payments and manage your subscriptions;
  • Respond to your comments, questions, and requests;
  • Send you technical notices, updates, security alerts, and support messages;
  • Monitor and analyze trends, usage, and activities in connection with the Services;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • Comply with applicable laws and regulations;
  • Develop new features and services;
  • Protect the rights, property, and safety of you, us, and others.

3. How We Share Your Information

We may share your information with the following parties:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors to process your payments;
  • Cloud storage providers to store your data;
  • Analytics providers to help us understand how users interact with the Services;
  • Customer support providers to assist with your inquiries.

These service providers are authorized to use your information only as necessary to provide these services to us.

3.2 Legal Requirements

We may disclose your information if we believe that such disclosure is necessary to:

  • Comply with applicable laws, regulations, or legal processes;
  • Respond to requests from public and government authorities;
  • Enforce our terms and conditions;
  • Protect our rights, property, or safety, or the rights, property, or safety of others.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any such change in ownership or control of your personal information.

3.4 With Your Consent

We may share your information with third parties with your consent.

4. Your Choices and Controls

4.1 Account Information

You can review and update your account information by accessing your account settings in the App. You may also delete your account by contacting us at jingting1174@163.com. Please note that deleting your account may result in the loss of certain information associated with your account.

4.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. We may still send you non-promotional communications, such as technical notices, updates, and support messages.

4.3 Cookies and Similar Technologies

You can control cookies through your browser settings. Please note that disabling cookies may affect your experience with the Services.

4.4 Location Information

You can control the collection of location information through your device settings.

5. Data Retention

We retain your information for as long as necessary to provide the Services to you and to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of information and the purposes for which it is used.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: jingting1174@163.com