File Transfer

Privacy Policy

Last Updated: [Not Applicable]

File Transfer ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APP.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you use the App. This includes:

  • Account Information: If you choose to create an account, we may collect your name, email address, and other similar information.
  • File Data: When you use the App to transfer files, we may temporarily process the metadata of these files (such as file names, sizes, and types) to facilitate the transfer process.
  • Communications: If you contact our customer support, we may collect information that you provide during such communications, including your contact information and the content of your messages.

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

  • Device Information: We may collect information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Information: We may collect information about how you use the App, including the features you use, the actions you take, the time and duration of your usage, and other similar usage details.
  • Location Information: The App may collect your approximate location information if you enable location services for the App on your device. You can disable location services at any time through your device settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the App, including to facilitate file transfers between devices.
  • To improve the App and develop new features and services.
  • To personalize your experience with the App.
  • To communicate with you, including to respond to your inquiries and provide customer support.
  • To detect, prevent, and address technical issues and security vulnerabilities.
  • To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting services, analytics providers, and customer support services. These service providers are only permitted to use your information to perform these services and are obligated to protect your information.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • To Protect Us and Others: We may disclose your information to protect the rights, property, or safety of File Transfer, our users, or others, including to prevent or investigate possible wrongdoing in connection with the App.
  • In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any such change in ownership or control of your personal information.

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, or accounting requirements. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Once your information is no longer needed, we will securely delete or anonymize it.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We recommend that you take steps to protect your information, including using strong passwords and keeping your device and App updated.

6. Your Rights and Choices

You have certain rights regarding your information, including:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
  • Withdrawal of Consent: If we rely on your consent to process your information, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at wenjianchuanshu4091@163.com. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at wenjianchuanshu4091@163.com.

10. Third-Party Links

The App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the App, you consent to the transfer of your information to countries outside your country of residence, including the United States, for the purposes described in this Privacy Policy.

12. Cookies and Similar Technologies

The App may use cookies and similar tracking technologies to collect information about your usage of the App. Cookies are small data files that are stored on your device. You can control the use of cookies through your device settings. However, disabling cookies may affect the functionality of the App.

13. California Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the business or commercial purpose for collecting or selling the information, the categories of third parties with whom we shared the information, and the specific pieces of personal information we have collected about you. You also have the right to request that we delete your personal information and to opt out of the sale of your personal information. To exercise these rights, please contact us at wenjianchuanshu4091@163.com.

14. European Economic Area Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to access, correct, delete, or restrict the processing of your personal information, the right to data portability, and the right to object to processing. You also have the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact us at wenjianchuanshu4091@163.com.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law principles.

16. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and us with respect to the collection, use, and disclosure of your information through the App, and supersedes all prior or contemporaneous understandings or agreements, whether oral or written.